Privacy Statement

Carsim Trading Inc. ("Carsim Trading Inc."/"STAMPS"/"we"/"us") takes the privacy of each person who visits our online shop (the "Website") very seriously. We will always process your Personal Data in accordance with the law. This Privacy Statement is incorporated in and subject to our Terms and Conditions. By using the Website and placing orders, you expressly consent to the use of your Personal Data in accordance with this Privacy Statement.


"Personal Data" means any information about you which is personally identifiable, including, without limitation, your name, address, telephone number, e-mail address, registration name, password and other information from which you can be identified and which you disclose to us at any time.


We collect your Personal Data when:

  1. you create an on-line account;
  2. you place an order;
  3. you make a complaint or enquiry or provide other feedback to us;
  4. you disclose your Personal Data to us through the Website at any other point.


We use your Personal Data to:

  1. process and complete orders you place via the Website;
  2. process and deal with any complaints or enquiries made by you;
  3. monitor, develop and improve the Website and your experience when using the Website;
  4. process the registration of your Retailers account and maintain your Retailers account;
  5. where requested by you, to send you marketing materials about new or existing products and special offers from Carsim Trading Inc. If at any point you change your mind and no longer wish to receive marketing information from us, you can e-mail us at [email protected] and let us know.


It is up to you to decide how Carsim Trading Inc. can use and handle your Personal Data. You can prohibit the use of your Personal Data, obtain a copy of your Personal Data that is held by us, correct your Personal Data, update it or delete it at any time by e-mailing us at e-mail address [email protected]


We will take all reasonable steps to ensure the secure treatment of your Personal Data and will take appropriate precautionary measures to protect your Personal Data against loss or abuse. All the data collected by us is stored on a secure server.


When you visit the Website, we may place small pieces of information on your computer known as "cookies", which are stored by your browser on your computer's hard drive. Cookies help us in various ways. We use cookies to help us to better compose the Website or our product information so that it is more relevant to your interests or preferences. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited, to determine the most popular areas of the Website and generally in order to monitor usage of the Website. Most web browsers automatically accept cookies, though you do not have to. If you wish to disable cookies then you can do so by readjusting your browser settings although please note that by disabling cookies you may not be able to register with or use all features of the Site. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at Please note that we do not control the use of cookies by third parties.


We hold your Personal Data in Canada where the Website servers are located.


If you have any questions about our Privacy Statement or how we use your Personal Data please contact our Group data protection officer by e-mailing [email protected]